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Return & Exchange Policy

• Returns and exchanges are accepted within 7 days of receipt of order with prior authorization via e-mail. If you return your merchandise for refund without prior authorization you will be charged a $15.00 re-stock fee.

* Items purchased for photo shoots/filming are non-returnable.

* Books, CD’s, DVD's, Stockings, Undergarments, Cosmetics, Embroidery Patterns, Vintage Items, Vintage Clothing, Paint, Bumper Stickers, Posters, Clearance Items and Special Order items are non-returnable.

* Returns and exchanges are accepted with prior approval only. Please e-mail or call us immediately upon receipt of your items if you are not completely satisfied. E-mail: info@mybabyjo.com, Telephone: 310-558-9244

* Please return your items with a copy of your invoice in a pre-paid parcel using an insured carrier. My Baby Jo is not responsible for lost or mis-delivered items sent uninsured.

* My Baby Jo is not responsible for return postage. Original shipping charge will not be refunded.

* My Baby Jo cannot accept returns for items worn. We understand you will need to try on certain items, but once you have worn items to an event we will not be able to accept returns or exchanges.

We do NOT accept returns on items already worn or with missing tags. IF YOU WORE IT, YOU OWN IT.

We are not a costume shop. If you purchased your item for Halloween, see note above.